Make conversations count
Grasp: the customer conversations platform giving you a grip on your customer service. Bring together multiple lines of communication and create one story from all your contact moments.
A smile on every channel
Mail, phone, chat, socials: have you ever been more accessible? It’s a fantastic way to get closer to your customers. But you also need to keep control. Grasp puts all your contact moments in one timeline, so you never miss the opportunity for a good conversation.
A high five after every contact
No one wants to tell their story twice
We put all your customer contact moments into one clear timeline. You keep an overview of the relationship and your support team gets straight to the point. First time right, every time.
Stay one step ahead of your customers
Proactively start a conversation about something your customer wants to know - that's how you score points. We help you get things going by clearly mapping out your customers’ needs.
Customer contact with a big smile
Grasp is built on positive energy. You can feel it when you work with us. And your customers will feel it every time they contact you.
These brands grasp their customer needs
Get a grip on your customer service with Grasp
- Accessible in a flash through multiple channels
- Continuous English support
- 14-day free trial