Chatbot! Your solution to fast responses on WhatsApp

How much time are you or your agents spending on the small questions? You focus on the complex issues and chatbot takes care of the rest

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WhatsApp business automated messages

Customers need your attention, even if your support agents are busy or unavailable. Make sure your customers are answered 24/7 with the use of Chatbot.

Read all about the team inbox

Whatsapp chatbot integration

It does not matter how many WhatsApp numbers you use for your customer support. Casengo’s Chatbot integrates with WhatsApp frictionless! Experience the efficient use of chatbot for WhatsApp service software

Create a Whatsapp chatbot

We designed our Chatbot to create automated conversation flows that meet the requirements of your business. Easily build these conversation flows yourself - after all, you know your customers better than anyone.

Learn more about Chatbot

Customer service software for growing teams

Case management
Know which customer needs an answer now, and which coworker is dealing with a customer.
Collaboration
Involve colleagues or suppliers easily into conversations with an email address. Keep your team in sync and never lose track.
Quick answers
Use pre-canned replies or knowledge to respond rapidly, personally and consistently.
Multi channel support
Connect live chat, e-mail, WhatsApp, Facebook Messenger to the multichannel inbox.
Groups & brands
Managers or team leads can easily create teams of employees with different skills and responsibilities.
Private notes
Take notes on the conversation that are not visible to your customer. So your team is always up to date!
Reports
View various standard reports including response times, agent activity and conversation handling times.
Platform integrations
Integrate with apps or e-commerce platforms such as Magento and unlock customer value for every conversation.
Multilingual
Both the software and system messages are available in several languages. Additional languages can be added.

Grip on WhatsApp begins with Grasp

A relief for your team, with a high five after every contact.

  • Accessible in a flash through multiple channels
  • Continuous English support
  • Your free trial ends automatically