Pick the package that fits you

Just started your business, or ready to scale up? Get a grip on your customer service with Grasp.

Most popular


For small service teams
wishing to professionalize.

€ 32

/ user / month
  • Team inbox
  • A single team view
  • All channels* and features
  • Unlimited # of conversations
  • Unlimited data storage
  • Grasp support on all channels

Try for free

14 days free trial

Most popular


For large service teams
who want to stand out.

€ 65

/ user / month *
  • Team inbox
  • Unlimited # of team views
  • All channels and features
  • Unlimited # of conversations
  • Unlimited history
  • Grasp support on all channels
  • Custom reporting
  • Customer success manager
  • Customised invoicing

* from rate

Try for free

14 days free trial

What fits you?

Premium Enterprise Custom
  Try for freeTry for freeTry for free
No more hassle

An always-on connection with your channels. No more fiddling with phones or designated colleagues.

Set-up? Sorted.

We’ll walk you through every step so you can get started with Grasp in no time.

Your own trusted contact person

From trial to loyal customer: you always get a dedicated contact person at Grasp who knows what’s going on.

Frequent asked questions

What is an agent?

An agent is a member of your team that has access to the Grasp inbox and is responsible for answering incoming conversations.

How many admins can I add to Grasp?

A Grasp account always has at least 1 admin. However, you can enable admin rights for as many additional agents as you want.

What payment options do you offer?

Payments are finalised through credit card. If this is not an option, please contact us on support@getgrasp.com so we can assist you into custom payment methods / terms.

What is the cancellation period?

Grasp applies a default cancellation period of 30 days prior to the renewal, with the exception of the 'Grasp Custom' and 'Grasp Elite' subscription that has a cancellation period of 90 days, unless we agreed otherwise.

Can I have multiple WhatsApp numbers?

Yes you can! The first Whatsapp number is available free of charge. Any additional number is € 25 a month per number.

What are the WhatsApp conversational charges?

WhatsApp can charge you additionally for each conversation handled over WhatsApp. Read here for more information on the conversational charges of WhatsApp.

Undivided attention begins with Grasp

  • Accessible in a flash through multiple channels
  • Continuous English support
  • 14-day free trial