Make conversations count

Grasp brings together multiple lines of communication and creates one story from all your contact moments. That's how you regain control of your customer service.

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A smile on every channel

Mail, phone, chat, socials: have you ever been more accessible? It’s a fantastic way to get closer to your customers. But you also need to keep control. Grasp puts all your contact moments in one timeline, so you never miss the opportunity for a good conversation.

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A high five after every contact

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No one wants to tell their story twice

We put all your customer contact moments into one clear timeline. You keep an overview of the relationship and your support team gets straight to the point. First time right, every time.

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Stay one step ahead of your customers

Proactively start a conversation about something your customer wants to know - that's how you score points. We help you get things going by clearly mapping out your customers’ needs.

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Customer contact with a big smile

Grasp is built on positive energy. You can feel it when you work with us. And your customers will feel it every time they contact you.

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These brands grasp their customer needs
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Get a grip on your customer service with Grasp

  • Accessible in a flash through multiple channels
  • Continuous English support
  • Your free trial ends automatically