In conversation through Instagram Messaging
Turn Instagram Shopping into more than an extension of your online shop: use it to quickly answer questions and talk directly to your customers. Straight from your Grasp inbox.
from communication channel
to conversion booster
Just like a real shop
A boutique feel, but online: while your customers happily scroll through your collection, your team is standing by to answer questions - just like in a brick and mortar shop. This way, you use Instagram Messaging not only as a communication channel, but also as a conversion booster.
Your phone on ‘silent’
Grasp gathers all your messages in a single team inbox, including your Instagram DMs, even when managing various accounts. No more need for a phone. Pretty convenient.
All your channels in one place
Grasp's team inbox brings together all your lines of communication, from Instagram Direct and Facebook to email and WhatsApp for Business. Your teams are ready to go in a flash, and your customers quickly get the help they need.
Instagram Direct through Grasp
Get personal with your customers
Combine Instagram with other channels
Your customer decides how to get in touch, while you maintain an overview.
Use the Instagram Messenger API
Hook up Grasp to the Instagram Messenger API for a direct integration with Instagram. That’s the best way to deliver super fast service, with the assurance of a stable connection.
No more hassle
An always-on connection with Instagram. No more fiddling with phones or designated colleagues.
We’ll walk you through every step so you can get started with Instagram in no time.
Your personal success manager
Your personal success manager.
Grip on Instagram Messaging? Get Grasp!
Go for relaxed teams and satisfied customers.
- Accessible in a flash through multiple channels
- Continuous English support
- 14-day free trial