Close to your customers, wherever they are
Standing by the entire customer journey
Reply to questions, offer visitors a helping hand or give the final push for a purchase or a reservation: Facebook Messenger shortens the distance between you and your customer even further.
Always one click away
Simplify things for your customers: make sure they can get in touch with your service team in just one click. Whether they're on your Facebook page, scrolling through your latest posts, or coming across one of your ads.
All your channels in one place
Merge Facebook Messenger and all your other communication channels in one clear team inbox. This way, you all share responsibilities for each channel and divide tasks fairly whilst collecting customer data from different sources in one place.
Facebook Messenger through Grasp
Give customers an awesome experience by working together efficiently.
The same service for each brand
Does your support team manage multiple brands on Facebook? They’ll be more efficient by working from one and the same team inbox. Easily link multiple Facebook pages to Grasp, and keep an overview of your brands. This helps your team focus on what matters most, and gets each one of your brands a ‘like’ for great service.
No more hassle
An always-on connection with Facebook Messenger. No more fiddling with phones or designated colleagues.
We’ll walk you through every step so you can get started with Facebook Messenger in no time.
Your personal success manager
From trial to loyal customer: you always get a dedicated contact person at Grasp who knows what’s going on.
Grip on Facebook Messenger? Start with Grasp
A relief for your team, with a high five after every contact.
- Accessible in a flash through multiple channels
- Continuous English support
- Your free trial ends automatically