In direct conversation through live chat
Always there for your visitors. That’s what you aim for in your brick-and-mortar shop, so why not online? Offer the same helping hand with live chat using Grasp.
Be ready for your customers
on every page
An assistant on every page
On your homepage or the checkout page - with just one click on their desktop or smartphone, visitors can start a conversation. This way, getting in touch never becomes a stumbling block, and you’re always standing by.
A chat widget that fits your brand
A widget that fits your site perfectly is recognisable and inspires confidence. Customise it to match your corporate colours, offering a consistent brand experience that your visitors are used to.
Respond to chats with your entire team
All chat messages arrive in the same team inbox - can it get any easier? Just like any other channel, your whole team can respond to these messages from one place. Everyone knows exactly what was discussed, and with whom.
Live chat with Grasp
Be ready for your customers on every page.
Each channel the same experience
Your customers decide where to start the conversation, whilst you keep an overview.
Multiple channels within the same widget
Add multiple channels and allow your online visitors to receive your reply through their favourite channel. No need for them to sit and wait! Easy!
No more hassle
Don't make customers search for your contact page, but offer them a helping hand everywhere.
We’ll walk you through every step so you can get started with live chat in no time.
Your personal success manager
From trial to loyal customer: you always get a dedicated contact person at Grasp who knows what’s going on.
Grip on live chat starts with Grasp
A relief for your team, with a high five after every contact.
- Accessible in a flash through multiple channels
- Continuous English support
- 14-day free trial