WhatsApp customer service software
Communicating with your customers via WhatsApp can be challenging when you are working in teams. Customers are more demanding than ever and messages are slipping through the cracks.
WhatsApp for multiple users
You would like to answer WhatsApp messages as a customer support team. The current WhatsApp functionalities make collaboration a challenge. Casengo creates a single overview of as many agents and WhatsApp numbers as you would like.
Take control over incoming WhatsApp messages
Are you losing control over incoming WhatsApp support messages? The Grasp team inbox provides you with a single overview for an organized serviceteam.
WhatsApp for business API
Working with the WhatsApp desktop application creates its own set of problems. Your phone needs to be connected all the time and collaboration is impossible. With an official WhatsApp for business API this is a problem of the past
WhatsApp is fast and easy but the side effect is the amount of messages your customer support receives. Response time on these messages will increase and this will ultimately create more friction with your customers. With our WhatsApp chatbot you are always online and customers are answered and happy.
Customer service software for growing teams
Grip on WhatsApp begins with Grasp
A relief for your team, with a high five after every contact.
- Accessible in a flash through multiple channels
- Continuous English support
- 14-day free trial